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Showroom Sales Associate - Washington, D.C. - US

Join our dynamic DC showroom team and become the face of an iconic global leader in luxury textiles. You are deeply passionate about all aspects of the design profession and model the company’s values of integrity, originality, and the highest standard of customer service.

If you are looking for an elegant and hip company that combines the nonchalance of a start-up, with the foundation of a 5th generation, family owned and operated global business, then Romo could be your destination! We offer competitive salaries, sales bonuses, and exceptional benefits.

The Job:

Work closely with Interior Designers to promote suitable fabric and wallcovering options for a wide variety of design projects.
Source product options and “schemes” requested by interior designers via email or phone.
Manage all aspects of order entry, including quotes, reserves, sales order entry and order processing, along with all required follow up.
Display integrity with an ever-present commitment to providing the best possible Customer Service experience.
Keep product merchandising up to date according to standardized company rotations.
Maintain a fresh and desirable showroom aesthetic with frequently updated product displays.
Manage our customer base and build key relationships within the local design community.
Increase our customer base through research and observation, including the use of social media to create new leads and become a prime designer resource.
Make a conscious effort to host and attend industry events.

Key To Success:

Ideally, a college degree and a minimum of 2 years of experience in either Design, fashion related sales, or prior industry sales experience.
Positive, energetic, can-do attitude.
Passionate about luxury products, interior design, architecture, and fashion.
Strong analytical, communication and organizational skills.
Excellent time management and follow up skills.
Customer-driven.

Your Reward:

A unique corporate culture with a strong focus on total employee satisfaction.
100% covered Medical Benefits
Dental. Life and disability Insurance
3 weeks of Paid Vacation
Profit Share
401K with 4% match

Qualified candidates may send resume and cover letter to:
The ROMO Group
16722 West Park Circle Drive
Chagrin Falls, OH 44023
Email: careers@romo.com

Design & Brand Manager – Villa Nova - Sutton-in-Ashfield, Nottinghamshire

Full time, permanent position, Sutton-in-Ashfield, Nottinghamshire.

Join The Romo Group as our visionary Villa Nova Design & Brand Manager

Are you a creative force with a passion for interior textiles? We are searching for an innovative and forward-thinking Design & Brand Manager with a high level of experience in the interior textile industry, to lead and advance our renowned Villa Nova brand.

Based at our outstanding new Headquarters in Nottinghamshire, in this dynamic role you'll be at the helm of creating industry-leading collections of textiles, wallcoverings, and accessories. Collaborating closely with our Group Design Director to shape Villa Nova’s brand identity, you'll lead our talented in-house design team, overseeing every aspect of design and product development, from initial concept to launch, ensuring Villa Nova collections stand out in a competitive global market.

Why Villa Nova? As one of the largest brands within The Romo Group, Villa Nova is celebrated for its diverse range of drapery and upholstery textiles, including essential plains, decorative sheers, contemporary prints, embroideries and inherently Fire-Retardant fabrics. Our textile collections are complemented by a range of wallcoverings, trimmings, rugs, and accessories. Launched biannually, our products reach a global audience through an exclusive network of designers and retailers.

Your Objective:

  • Collaborate with Directors to drive the evolution of the Villa Nova brand.
  • Develop a strong design aesthetic, compelling brand narrative and aspirational product range.
  • Create a cohesive brand experience across all visual elements.
  • Lead impactful product launches that captivate and engage our audience.

Your Responsibilities:

Design Leadership, Product Sourcing & Development

  • Work with Directors to shape Villa Nova’s design direction and strategy, crafting a strong brand identity that is aspirational and commercial.
  • Lead, inspire, motivate, mentor and support the Villa Nova design team.
  • Oversee the biannual launch of successful textile, wallcovering and accessory collections.
  • Lead the creative design process from inception to launch.
  • Research and set the design direction for new collections.
  • Oversee all product sourcing and development through collaboration with our suppliers and producers.
  • Manage the design development process and critical path, ensuring strict adherence to launch deadlines.

Brand & Marketing

  • Collaborate with Directors and Marketing to define and communicate the brand identity and tone of voice.
  • Supervise in-house and external stylists to oversee product marketing photoshoots.
  • Oversee the design and presentation of all product sampling.
  • Partner with Marketing to approve key graphic and written content.
  • Provide guidance to Visual Merchandising to ensure international displays are in keeping with the brand aesthetic.

Your Skills and Experience:

  • Highly creative with innovative thinking and clear vision communication.
  • 5+ years’ experience in a leading role in home furnishings and textiles.
  • Passionate about interiors and the design industry with strong commercial awareness.
  • Trend driven with a keen eye for fashion and colour.
  • Expert in fabric and wallcovering print, design and weave processes plus knowledge of relevant CAD programmes.
  • Strong coaching and mentoring skills.
  • Experience of developing a high performing team.
  • Collaborative, flexible and adaptable to changing business needs.
  • Outstanding interpersonal and influencing skills.
  • Exceptional organisational and time management skills.

If you're ready to make a significant impact and lead a brand that sets trends in the interior textile industry, we want to hear from you!

For further information including a more detailed job description, please email recruitment@romo.com

Showroom Manager - Design Centre Chelsea Harbour, London

The Romo Group, a leading UK design house and supplier of exclusive fabrics, wallcoverings, rugs and accessories, requires an experienced and confident Showroom Manager to join our busy London team.

Based in the prestigious Design Centre Chelsea Harbour, our flagship London Showroom houses the exclusive collections from our six diverse in-house brands. Our clients include Interior Designers, Decorators, Contract Specifiers, Furniture Manufacturers and end Consumers.

This is an exciting opportunity to join a dynamic, family run company and manage a friendly & motivated team in a busy showroom environment. You will meet interesting clients on a daily basis.

We are seeking a customer orientated person with a passion for design and interiors/textiles, and ideally an existing network of clients and industry contacts. Responsible for the day-to-day running of the showroom, you will ensure that strong customer relationships are established, nurtured and developed, to achieve sales growth. Acting as an Ambassador for our Company, you will embody our values and show genuine enthusiasm and passion for our brands. You will provide market and customer insight that constructively guides and influences our future offerings.

Key Responsibilities:

  • Manage the showroom and staff, liaising with Head Office departments.
  • Coach and motivate the team to develop long-lasting customer relationships, seek out new leads, and grow UK sales in both residential and contract markets.
  • Ensure the highest levels of customer service are offered, dealing promptly and efficiently with all customer queries.
  • Become an expert in our product range, guiding clients and supporting the showroom team to find the right solutions for client projects.
  • Be the primary point of contact for specific key customer accounts, involving product presentations, customer meetings and events.
  • Review sales performance, including regular analysis of reports and KPIs to focus sales efforts.
  • Communicate the ‘voice of the customer’ to Senior Leaders.
  • Use IT systems to enter sales orders and reserves and re-order sample stocksEnsure the showroom and all product displays are beautifully presented at all times.
  • Be responsible for all showroom refits for each new product launch, liaising with design & our in-house styling team to ensure displays are installed in time for any showroom events.
  • Organise and host showroom events and networking opportunities.
  • Organise and oversee any ongoing showroom maintenance.
  • Key holder responsibilities, including the ability to be on site in the event of an emergency.

Skills and experience:

  • Successful previous experience working as a showroom manager role or in a high-end customer service / sales role with a proven track record of achieving growth.
  • Product and industry expertise with experience gained from working in the high-end interiors industry (textiles preferred). Existing network of industry contacts – an advantage.
  • Ability to focus on driving sales whilst always providing an exceptional level of customer service to both interior designers and end clients alike.
  • Excellent interpersonal and relationship management skills with the ability to communicate, present and influence effectively at all levels.
  • Excellent people management skills and experience of managing a small team.
  • A creative eye for display, with good attention to detail.
  • Customer focused – able to anticipate future customer needs and trends and identify opportunities to benefit customers.
  • Excellent selling and negotiation skills.
  • Excellent administration and organisation skills with the ability to multi-task whilst working in a busy, showroom environment.
  • Strong analytical and numerical skills and ability to work with spreadsheets.
  • Comprehensive computer skills including Microsoft Office (Excel, Outlook, Word, Powerpoint) and familiarity with CRM practices.
  • Fluent English (verbal and written)

If you believe you have the relevant skills and would like to be considered for this role, please submit an up-to-date CV and covering letter to recruitment@romo.com. The closing date for applications is 10th January 2024.